Privacy Policy
Welcome to Restive ("we," "our," or "us"). Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit restive.com, make a purchase, or otherwise interact with our services.
By using our website, you agree to the practices described in this Privacy Policy.
1. Information We Collect
When you use our website, we may collect the following types of information:
Personal Information
This may include:
- Full name
- Billing and shipping address
- Email address
- Phone number
- Payment information (processed securely through our payment providers)
- Order history
- Customer support communications
Automatically Collected Information
When you browse our website, we may automatically collect:
- IP address
- Browser type and version
- Device information
- Operating system
- Pages visited
- Referral source
- Date and time of visits
- Cookies and similar tracking technologies
2. How We Use Your Information
We use your information to:
- Process and fulfill your orders
- Provide shipping updates and order confirmations
- Respond to customer service inquiries
- Improve our website and shopping experience
- Prevent fraud and unauthorized transactions
- Personalize your experience
- Send promotional emails (only if you have opted in)
- Comply with legal obligations
3. Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Remember your preferences
Maintain shopping cart functionality - Improve website performance
- Analyze website traffic
- Measure marketing effectiveness
You may disable cookies through your browser settings; however, doing so may affect certain website features.
4. Sharing Your Information
We do not sell your personal information.
We may share your information only with trusted third parties necessary to operate our business, including:
- Payment processors
- Shipping carriers
- Website hosting providers
- Analytics providers
- Marketing service providers
- Customer support platforms
These service providers are only permitted to use your information to perform services on our behalf.
5. Payment Security
All payment transactions are processed through secure third-party payment providers.
Restive does not store your complete credit or debit card information on our servers.
6. Data Retention
We retain your personal information only for as long as necessary to:
- Fulfill your orders
- Provide customer support
- Meet legal and tax obligations
- Resolve disputes
- Enforce our agreements
7. Your Privacy Rights
Depending on your location, you may have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your information
- Restrict or object to certain processing
- Withdraw consent where applicable
- Request a copy of your personal data
To exercise these rights, please contact us using the information below.
8. Email Marketing
If you subscribe to our newsletter, we may send promotional emails about new products, special offers, and wellness updates.
You may unsubscribe at any time by clicking the "Unsubscribe" link included in our emails.
9. Third-Party Services
Our website may contain links to third-party websites or use third-party services.
We are not responsible for the privacy practices or content of external websites. We encourage you to review their privacy policies before providing any personal information.
10. Children's Privacy
Our website is not intended for individuals under the age of 13.
We do not knowingly collect personal information from children.
If you believe a child has provided us with personal information, please contact us so we can promptly remove it.
11. International Data Transfers
If you access our website from outside the country where our operations are based, your information may be transferred to and processed in countries where data protection laws may differ from those in your jurisdiction.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business practices, legal requirements, or services.
Any updates will be posted on this page with a revised Last Updated date.
13. Contact Us
If you have any questions about this Privacy Policy or how your personal information is handled, please contact us:
Restive
Website: restive.com
Email: support.store@restvive.com
We are committed to protecting your privacy and maintaining the trust you place in Restive.